Acceptable Use Policy

PSC prohibits sending harassing or mass unsolicited e-mails. We also prohibit forging header information in e‑mail and impersonating others by forging one’s e-mail address. PSC will scan all e-mails sent by each PSC Internet Service subscriber. If a message you attempt to send appears to contain a virus or it appears that e-mail messages coming from your account are being generated by a computer Worm, PSC will block these messages. PSC may also suspend your e-mail-sending ability until the situation can be corrected. If this happens, please contact PSC for assistance in identifying and removing the virus/worm from your computer.

PSC Internet Service subscribers may not run programs or servers that provide network content or connectivity. (A “server” is a “host” computer that connects other computers.) Examples include, but are not limited to use of Mail, FTP, and HTTP servers. These prohibitions WILL NOT preclude typical use of PSC Internet Service by most subscribers for “web surfing”, usual and customary e-mail correspondence, and a reasonable amount of downloading. Subscribers may utilize Virtual Private Network (VPN) clients and servers, as well as Terminal Server hosts and clients.

PSC strictly prohibits reselling all PSC Internet access services unless permission is received in writing from PSC. PSC Internet Service is not to be sold, shared with a second entity, extended, redistributed, or retransmitted via wired or wireless networks outside the primary location.

PSC knows that a subscriber’s use of available bandwidth may “peak” for short periods of time when viewing streaming video, uploading/downloading a large file, or sending large e-mails, and PSC should not be required to limit bandwidth availability in those instances. However, when a customer’s peak use extends for hours or days at a time and impacts the performance of other customers’ services, PSC may limit your bandwidth.

PSC will use a network utilization, monitoring, and reporting system to identify and confirm excessive use. PSC will make a good faith and reasonable effort to contact a subscriber we believe is excessively using its PSC Internet Service prior to limiting bandwidth to discuss ways the customer may avoid such limitation. However, if PSC determines that a subscriber is engaging in excessive use of PSC Internet Service, they may limit, suspend, or terminate their services.

Use of PSC’s FTP server for advertising purposes requires an FTP account. PSC prohibits reselling FTP space.

Files containing sexually explicit, lewd, or indecent material may not be stored on PSC’s FTP server.

PSC prohibits using PSC’s FTP server to exchange pirated software or software designed to facilitate copyright infringement, unauthorized use of computer systems, credit card fraud, or other illegal activity.

PSC prohibits storing, transferring, or allowing to be transferred (this includes FTP and the Web) any internal PSC file that is not located in the user’s own directory structure and owned by the user. This includes but is not limited to sending via FTP, allowing outside access to, mailing, or otherwise giving access to any file not owned by the user.

PSC prohibits using any program, utility, or file that can allow unauthorized access or gain unauthorized information about a computer, network, or file.

PSC prohibits engaging in activities, whether lawful or unlawful, that PSC determines to be harmful to its network, operations, reputation, goodwill, Subscribers, or Subscriber relations. PSC has the absolute right to determine whether a Subscriber’s activities or use of PSC’s Service(s) are in violation of this AUP. Inappropriate activity or abuse of Services, whether generated from a Subscriber or targeted towards a Subscriber, such as a Distributed Denial of Service (DDoS) attack, may result in suspension or termination of the Subscriber’s access to or use of the Services. PSC reserves the right to determine that any conduct that is or could be harmful to PSC’s network or Subscribers is in violation of this AUP, and PSC expressly reserves the right, at its discretion, to pursue any remedies that it believes are warranted. Such remedies may include but are not limited to, issuing written or verbal warnings, filtering, blocking, suspending or terminating accounts, billing Subscribers for administrative costs and reactivation charges, or bringing legal action to enjoin violations and collect damages caused by Subscriber violations. PSC may take such actions without notice to Subscriber. PSC maintains the right to terminate Subscribers’ service that violates this AUP. Upon such a termination of Service, Subscribers will remain financially responsible for any applicable early termination fees. Before taking such action, PSC shall notify Subscriber in writing and afford Subscriber a reasonable opportunity to remedy the alleged failure to comply with the AUP, provided only that no cure or notice period shall be required when, in PSC’s sole opinion, there is an immediate and material threat to the integrity or security of PSC’s network or to PSC Services it provides to others using PSC’s network. In such circumstances, PSC shall provide Subscriber with notice of the Service termination at the same time as such termination, or as soon afterward as is reasonably practical. In the case of repeat violations of the same offense, the second offense will result in a 3-day suspension of Internet service, and the third offense will result in termination of service. By using PSC’s Services, Subscribers agree to indemnify PSC for any violation of this AUP that results in loss to PSC or the bringing of any claim against PSC by any third party. That is, if PSC is sued because of a Subscriber’s activity, the Subscriber will pay any damages awarded against PSC, plus costs and reasonable attorneys’ fees.