Maintenance Plan
PSC Fiber’s Maintenance Plan offers comprehensive coverage for voice and data services. Our plan offers valuable protection against service issues and equipment failures, ensuring a reliable and hassle-free experience for PSC Fiber customers.
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Maintenance Plan
Benefits include:
$40 Trip Charge is waived
+ $90/hour Labor Rate is waived
+ Troubleshoot voice and data service
+ Repair or replacement of faulty voice or data wiring and jacks, including damages due to lightning or power surges.
+ Up to three (3) Trip Charges are waived in any 12-month period.
+ Eight (8)-hour voice battery backup and ongoing maintenance.
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The following items are NOT COVERED in plan.
- Repair or replacement of any Customer Premise Equipment (CPE), such as devices connected to voice or data wiring, jacks or DSL/Video modems: e.g., telephones, answering machines, satellite receivers, computers, routers, DVDs, VCRs, televisions, surge protectors, or any other electronics due to customer negligence or vandalism.
- Voice, video, or data wiring and jack coverage for marine activity, recreational vehicles (RVs), construction trailers, or other temporary or movable structures.
- Damage due to natural disasters, floods, or Acts of God, other than lightning and power surges nonstandard wiring that does not meet telephone industry standards or the National Electric Code Material Standards for carrying voice and data signals. (PSC Fiber’s Maintenance Plan will cover repairs to breaks in nonstandard wire, but only to restore the wire to its original condition.)
- Repair or replacement of voice and data wiring and jacks due to malicious activity, vandalism, riot, civil disturbance, fire, flood, or natural disaster.
- Off-Premise Extensions.
- Wiring installations in new or existing homes (prewire).
- Multi-line businesses that have Key/PBX systems.
- Non-maintenance issues (e.g., customer requests on-site assistance with ‘set up/hook-up’ of a new appliance such as TV, computer, or entertainment system to their PSC Fiber service).
- Cordless landline phones are NOT supported by battery backup.
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Get Other Great Services from PSC Fiber
Fiber Internet Service
PSC Fiber’s High-Speed Internet is a cutting-edge Internet service provided by PSC Fiber.
With fiber-optic cables transmitting data through pulses of light, PSC Fiber’s high-speed Internet offers incredibly fast and reliable Internet speeds, making it ideal for bandwidth-intensive activities such as streaming high-definition videos, online gaming, and large file downloads. This advanced technology ensures minimal latency and virtually eliminates data transmission delays, providing users with a seamless and immersive online experience.
PSC Fiber’s High-Speed Internet is designed to meet the demands of today’s digital world, offering unparalleled speed and performance for the most demanding Internet users.
* Availability and Internet speeds dependent on service address.
Phone Service
PSC Fiber offers features such as Long Distance, Call Waiting, Call Forwarding, Voicemail, Caller ID, and more; that can be added to our basic phone package.
Whether you depend on your phone as a lifeline, a key element in running your business, or as a constant contact with family members, PSC Fiber has reliable phone service that is perfect for everyone.
* Phones Services Are Not Available in All Areas.
PSC Fiber StreamNow
This StreamNow platform will help you navigate through the many streaming options currently available in the marketplace. PSC Fiber wants you to enjoy a great streaming experience, no matter which streaming device and services you choose.